Shipping Policy
Welcome to our online store! Below is a detailed overview of our shipping policy, designed to give you a clear and hassle-free shopping experience:
Shipping Methods
We offer several shipping options to meet your needs:
Standard Shipping:
For international orders, delivery usually takes 15 business days. This is a dependable and budget-friendly option for everyday orders.
Expedited Shipping:
Need your order sooner? Choose expedited shipping for faster delivery—shipments approximately 3–7 business days internationally, depending on the destination.
International Shipping:
We ship to most countries around the globe. Please be aware that customs processing and local postal services may affect delivery times. Any customs duties or taxes are the responsibility of the customer.
Processing Time
Orders are generally processed within 1–3 business days after purchase. During peak seasons or special promotions, processing might take a bit longer. Once your order is processed, you’ll receive a confirmation email with tracking details.
Shipping Rates
Shipping costs are calculated based on the weight of your order and the selected shipping method. You’ll be able to view the total shipping cost at checkout before completing your purchase. We aim to offer competitive rates that bring you the best value.
Shipping Destinations
We ship to a wide range of international locations. If you’re unsure whether we ship to your area, feel free to reach out to our customer service team. We’re here to help ensure your order reaches you, wherever you are.
Tracking Information
Once your package has been shipped, you’ll receive an email with a tracking number. You can use this number to monitor your shipment and check the estimated delivery date. Simply visit our website and enter your tracking code to stay updated.
Shipping Delays
While we strive to deliver every order on time, unexpected issues such as weather disruptions, customs inspections, or logistical challenges can occasionally cause delays. If you experience a delay, don’t hesitate to contact our support team—rihlaoutdoor.com@rihlaoutdoor.com we appreciate your patience and will do our best to assist you.
Order Modifications
Need to update your shipping address or order details? Please contact us as soon as possible. Once an order has been processed and shipped, changes may no longer be possible. However, we’ll do our best to accommodate your request.
Returns & Exchanges
For information about returns or exchanges related to shipping, please visit our Returns Policy page. Your satisfaction matters to us, and we’re happy to assist with any necessary returns or adjustments.
If you have any further questions about our shipping policy, please don’t hesitate to contact our customer service team. We’re here to provide you with excellent support every step of the way. Thank you for shopping with us!